Pueblo County Jail Visitation allows approved visitors to connect with inmates through free in-person visits or video calls. Each inmate gets 80 minutes of visitation per week, split into 15-minute sessions. Visitors must schedule appointments using self-service kiosks at the sheriff’s office or the online GettingOut portal. All visitors need a valid photo ID, must pass a background check, and follow a strict plain-clothing dress code. The jail is located at 909 Court Street, Pueblo, CO 81003, and visitation support is available Monday through Friday, 7:00 am to 5:00 pm at 719-583-6135.
How to Schedule a Visit at Pueblo County Jail
To book a visit, go to the Pueblo County Sheriff’s Office lobby and use one of the self-service kiosks. You can also visit the official GettingOut website and create a free account. Choose your preferred time slot, enter the inmate’s full name and booking number, and confirm your identity. After submitting, staff will review your request and send a confirmation. Walk-ins are not allowed—every visit must be scheduled ahead of time. If you have trouble with the online system, call 719-583-6135 during business hours for help.
Visitation Rules and Time Limits
Each inmate receives exactly 80 minutes of visitation per week. This time can be split among multiple visitors, but no single session can exceed 15 minutes. For example, one family member could visit for 15 minutes four times, or four people could each visit once for 15 minutes. Visits happen behind a glass partition—physical contact is not allowed. All conversations are monitored for safety. If an inmate uses all 80 minutes, no more visits are permitted until the next week. These rules apply to both in-person and video visits.
Dress Code Requirements for Visitors
Visitors must wear plain-colored clothing with no logos, patterns, or bright colors. Avoid red, orange, or camouflage. Shoes must be closed-toed—no sandals, flip-flops, or high heels. Hats, sunglasses, and jewelry are not allowed inside the visitation area. Clothing with offensive language, symbols, or gang-related images is strictly banned. Minors must follow the same dress code and be supervised by an adult at all times. Failure to follow these rules will result in denied entry.
Video Visitation Options
Families who cannot travel to Pueblo can use video visitation through the GettingOut platform. Create an account, add funds if needed, and select an available time. Video calls last up to 15 minutes and count toward the weekly 80-minute limit. You’ll need a smartphone, tablet, or computer with a camera and internet access. Test your device before the call. Technical support is available through GettingOut’s customer service. Video visits are especially helpful for out-of-state relatives or those with mobility issues.
Inmate Lookup and Booking Information
To find out if someone is in custody, use the online inmate roster on the Pueblo County Sheriff’s website. Search by name or booking number. The list updates several times daily but may lag by a few hours after court hearings. If you can’t find the person, call 719-583-6125 during business hours. Staff can confirm booking status, charges, bail amount, and release date. You’ll need the inmate’s full legal name and date of birth for verification.
Jail Web Services and Online Tools
The Pueblo County Sheriff’s web portal offers several services for families. You can search the current inmate roster, deposit money into an inmate’s account, order commissary items like snacks and hygiene products, and set up prepaid phone accounts. The system also links to the Colorado Department of Corrections for cross-facility searches. To post bail online, follow the step-by-step instructions on the site. All transactions are secure and processed within 24 hours.
Facility Overview and Security Measures
The Pueblo County Detention Center houses about 350 inmates across different security levels. The facility includes surveillance cameras, controlled-access doors, and a 24-hour medical clinic. Daily routines include work-release programs, educational classes, and addiction recovery groups. These programs aim to reduce repeat offenses and support reintegration into society. The jail follows Colorado state regulations and maintains strict safety protocols for staff and inmates.
Telephone Communication with Inmates
Inmates can make outbound calls using a prepaid account managed by a contracted phone provider. Family members must set up an account online or by phone. Once funded, the inmate receives a PIN to place calls. Each call is limited to 15 minutes and may be monitored. Calls cannot be made to cell phones in some cases due to carrier restrictions. For billing issues or to add funds, contact the provider directly or visit the sheriff’s website for FAQs.
Mail and Correspondence Rules
All mail sent to inmates must include their full name, booking number, and correct address: Pueblo County Detention Center, 909 Court Street, Pueblo, CO 81003. Letters must be written in English and sent in standard letter-sized envelopes. No stickers, drawings, or colored paper allowed. Packages, cash, or contraband will be rejected. Legal mail is processed separately and must be marked as such. Since April 2022, all incoming mail must use pre-approved envelope sizes to speed up screening.
Health and Safety Protocols
In response to past health concerns like the 2020 pandemic, the jail has flexible visitation policies. During outbreaks, in-person visits may be paused and replaced with video calls. Temperature checks and health screenings are required for all visitors. Hand sanitizer is available at entry points. If a water main break or other emergency occurs—like the June 2022 incident—updates are posted on the sheriff’s website. These measures protect both inmates and the community.
Records Requests and Public Information
To request jail records, submit a completed Records Request Form to the Records Division at 909 Court Street. Include your name, contact details, and a description of the documents needed. Colorado law requires signing a statement confirming the records won’t be used for profit. The first search and up to 10 pages cost $5. Extra pages are $0.25 each. Processing takes 3–5 business days. Records are available Monday through Friday, 8:00 am to 5:00 pm.
Frequently Asked Questions About Pueblo County Jail Visitation
Many families have similar questions about visiting loved ones at Pueblo County Jail. Below are clear, direct answers based on current policies and official sources. These cover common concerns like scheduling, rules, fees, and special circumstances. If your question isn’t listed, call 719-583-6135 during business hours for personalized help.
Can I visit without an appointment?
No. All visits must be scheduled in advance using the kiosks in the sheriff’s office lobby or the GettingOut online portal. Walk-in visits are not permitted under any circumstances. This ensures proper staffing, security screening, and adherence to time limits. Attempting to visit without a confirmed appointment will result in denial of entry. Always book at least 24 hours ahead, especially on weekends when slots fill quickly.
Are children allowed to visit inmates?
Yes, minors may visit if accompanied by a parent or legal guardian. Children must follow the same dress code and behavior rules as adults. They are not allowed to sit on laps or touch the glass partition. Guardians must provide proof of relationship, such as a birth certificate, if requested. The jail does not provide childcare, so plan accordingly. Visits with children are subject to the same 15-minute session limit.
What happens if I arrive late for my visit?
Late arrivals may lose their scheduled time slot. The jail enforces strict punctuality to maintain fairness for all visitors. If you’re more than 10 minutes late, your visit may be canceled with no rescheduling option that day. Always arrive 15 minutes early to complete ID checks and security screening. Traffic, weather, or transportation issues do not excuse tardiness. Call ahead if you anticipate delays.
Can I bring food or gifts during visitation?
No. Visitors cannot bring any items into the jail, including food, drinks, books, or personal belongings. All gifts must be sent through the commissary system or mailed according to postal rules. Contraband will result in immediate termination of the visit and possible suspension of future privileges. Money can only be deposited via the online portal or kiosk—never hand cash to staff or inmates.
How do I know if my visit is approved?
After scheduling, you’ll receive a confirmation message via email or text from the GettingOut system. You can also call 719-583-6135 to verify your appointment status. Approval depends on passing a background check and having a valid ID. If denied, you’ll be notified with a reason—common issues include prior arrests or incomplete paperwork. Reapply after resolving the issue.
What if the inmate I want to visit is transferred?
Check the online roster daily, as transfers happen frequently. If the person is no longer listed, call 719-583-6125 to confirm their location. They may have been moved to state prison, released, or transferred to another county facility. Video visitation through GettingOut may still work if the new facility uses the same platform. Update your contact list and reschedule accordingly.
Are visits recorded or monitored?
Yes. All in-person and video visits are recorded and monitored by jail staff for security reasons. Conversations may be reviewed if suspicious activity is suspected. Do not discuss illegal plans, share codes, or attempt to pass messages. Violations can lead to loss of visitation rights or criminal charges. This policy protects everyone involved and complies with Colorado law.
For the most accurate and up-to-date information, visit the official Pueblo County Sheriff’s website at https://www.sheriff.co.pueblo.co.us or call 719-583-6135. Visitation hours are Monday through Friday, 7:00 am to 5:00 pm. Address: 909 Court Street, Pueblo, CO 81003.